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IT Coordinator in Culver City, CA at Areas, Inc.

Date Posted: 7/13/2018

Job Snapshot

Job Description

Areas USA LAX is now hiring a IT Coordinator to help service the restaurants at Los Angeles International Airport. This position serves as the IT reference coordinator for the locations to provide assistance to company users of company-provided information technology resources. Coordinates basic user technical training and remediation activities during regular business hours as well as on call after hours. Candidate must be able to pass a series of background checks. For more information please visit our website at

Main Duties and Responsibilities:

  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Helps in ordering new IT equipment and maintaining global inventory.
  • Coordinates activities in support of user training and assistance requests for all programs.
  • Monitors assistance efforts periodically and provides assessment reports to management on status and recommendations for improvements.
  • Confers with users and IT personnel to develop new approaches or alternatives to ensure that user assistance is being provided effectively and efficiently.
  • Trains users in learning new company-provided applications and assists in problem solving for applications issues.
  • Maintains network and PC preventive maintenance logging efforts to ensure network and data integrity.
  • Tests new software applications and recommends purchase where required.
  • Performs other duties as assigned.

  • Job Requirements

    1. Require an Associate's Degree in a related area and 1-2 years of experience in the field or in a related area. Relevant certifications may be considered as an alternative to Associate’s Degree.
    2. Basic understanding of IT Networks and Microsoft operating systems, LAN, WAN, Cabling, Phone systems, etc.
    3. Has knowledge of commonly-used concepts, practices and procedures within Information Technology Helpdesk.
    4. Is able to travel.
    5. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
    6. Primary job functions typically require exercising independent judgment.