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Multi-Unit Assistant General Manager in North East at Areas, Inc.

Date Posted: 10/24/2018

Job Snapshot

Job Description

Areas USA MDTP is looking for a Multi-Unit Assistant General Manager to oversee food and beverage operations at the Chesapeake House Travel Plaza on the Maryland Turnpike. The Assistant General Manager would assist in the coordination, planning, organization, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service, food quality, cleanliness and sanitation. We offer a bonus program and an excellent benefits package. Candidate must be able to pass a series of background checks. For more information please visit our website at

  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
  • Ensure that all retail products are being displayed, purchased and sold according to standards set forth for the achievement of sales goals.
  • Help achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with concepts' policies and procedures.
  • Assist the GM in making employment and termination decisions.
  • Continually strive to develop staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
  • Ensure that retail outlets are kept clean and merchandise is organized and displayed through personal inspection.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants and retail concepts' receiving policies and procedures.
  • Assist and coordinate with Managers the process of employee performance appraisals.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of company's policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Assist the GM comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, retail outlets, employees and guests.

  • Job Requirements

    1. Bachelor Degree in Hospitality, Communications, Management or related field preferred or Associates Degree with at least five years of front and back of the house restaurant management. Same applies for concepts that are quick service operations. 2. Must have some retail management experience. 3. Be able to communicate and understand the predominant language(s) of the restaurant’s trading area. 4. Possess excellent communication skills. 5. Be able to lead a team of employees to reach company goals. 6. Possess excellent basic math skills and have the ability to operate a cash register or POS system. 7. Be able to work in a standing position for long periods of time (up to 8 hours). 8. Be able to reach, bend, stoop and frequently lift up to 50 pounds. 9. Must have the stamina to work 50+ hours per week.


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